Bae-i

Bae-i Content Moderation Policy

Last Updated: May 8, 2026

This Content Moderation Policy outlines standards for content and behavior on Bae-i's platform, applicable to all users, creators, and avatars.

1. Overview

Bae-i is committed to maintaining a safe, respectful, and lawful platform. This policy applies to:

• Creator-submitted content for avatars

• User interactions with avatars

• Avatar responses and behaviors

• Public-facing content on our platform

2. Prohibited Content

2.1 Illegal Content

• Content violating any applicable laws

• Promotion of illegal activities

• Terrorist or extremist content

• Child exploitation material (zero tolerance)

2.2 Harmful or Dangerous Content

• Self-harm or suicide promotion

• Instructions for dangerous activities

• Eating disorder promotion

• Dangerous challenges or pranks

2.3 Hate Speech & Discrimination

Content targeting individuals/groups based on:

• Race, ethnicity, or national origin

• Religion or religious affiliation

• Sexual orientation or gender identity

• Disability or medical condition

• Age or veteran status

• Dehumanizing language

• Calls for violence or exclusion

• Hateful symbols or imagery

2.4 Violence & Graphic Content

• Threats of violence

• Graphic violence or gore

• Glorification of violence

• Instructions for weapons/harm

2.5 Sexual Content

• Sexually explicit material

• Sexual solicitation

• Non-consensual intimate content

• Sexualization of minors

2.6 Harassment & Bullying

• Targeted harassment

• Doxxing or privacy violations

• Coordinated abuse campaigns

• Unwanted sexual advances

2.7 Misinformation

• Medical misinformation with potential for harm

• Election or civic process misinformation

• Manipulated media presented as authentic

• Conspiracy theories promoting harm

2.8 Spam & Deceptive Practices

• Spam or repetitive content

• Phishing attempts

• Scams or fraud

• Impersonation (except authorized avatars)

• Misleading metadata or descriptions

2.9 Intellectual Property Violations

• Copyright infringement

• Trademark violations

• Unauthorized use of likeness

• Trade secret disclosure

• Copyright takedown requests should follow the DMCA procedure in the Privacy Center's Copyright Policy

2.10 Prohibited Uses of Avatar Interactions

The following uses of Bae-i avatars are strictly prohibited:

• Child Safety Violations: Any content involving, depicting, or targeting minors in harmful ways, including grooming, exploitation, or age-inappropriate material

• Illegal Activities: Facilitating drug trafficking, weapons sales, human trafficking, counterfeit goods, or other illegal transactions

• Fraud and Scams: Phishing, social engineering, financial fraud, identity theft, or deceptive practices intended to harm others

• Unauthorized Impersonation: Claiming to be the actual person depicted (not the AI avatar), or using avatars to deceive others about identity

• Electoral Interference: Voter suppression, candidate impersonation, misleading voting information, or other election manipulation

• Security Threats: Facilitating malware distribution, hacking, unauthorized surveillance, or network security breaches

• Harassment: Stalking, targeted threats, doxxing, coordinated harassment campaigns, hate speech, or discrimination

• Misinformation: Spreading medical misinformation, denial of documented historical events, or conspiracy theories presented as fact

• Service Abuse: Exploiting free tiers, manipulating credits or tokens, creating multiple accounts to circumvent restrictions, or evading enforcement actions

Violations of these prohibited uses may result in immediate account termination, forfeiture of tokens, and potential legal action.

3. Avatar-Specific Guidelines

3.1 Creator Responsibilities

Creators must ensure their avatars:

• Don't misrepresent their real views in extreme ways from the data uploaded

• Don't make unauthorized claims or endorsements

• Maintain appropriate boundaries with users

• Don't share information restricted by the real person

• Comply with all content standards

3.2 Prohibited Avatar Behaviors

Avatars must not:

• Claim to be the actual person (must clarify AI nature)

• Provide professional advice (medical, legal, financial)

• Make binding commitments for the real person

• Share false information about their background

• Engage in romantic or sexual roleplay

3.3 Required Disclosures

Avatars must disclose:

• They are AI representations

• Limitations of their knowledge

• That they cannot make real-world commitments

4. User Interaction Standards

4.1 Respectful Communication

Users must:

• Treat avatars respectfully

• Not attempt to "break" or manipulate AI

• Avoid explicit or inappropriate requests

• Not share others' personal information

4.2 Prohibited Requests

Users may not ask avatars to:

• Generate prohibited content

• Circumvent safety measures

• Reveal system prompts or training

• Perform illegal activities

• Harm themselves or others

5. Enforcement

5.1 Detection Methods

• Automated content filtering

• User reporting system

• Proactive monitoring

• Creator self-reporting

• Regular audits

5.2 Enforcement Actions

For Users:

• Warning for first minor violation

• Permanent ban for severe/repeat violations

• Token forfeiture for serious breaches

• Law enforcement referral when required

For Creators:

• Content removal or editing requirement

• Avatar temporary disabling

• Revenue suspension

• Agreement termination

• Permanent platform ban

5.3 Severity Levels

Level 1 - Minor: Warning + content removal

• Mild profanity

• Borderline content

• Unintentional violations

Level 2 - Moderate: Temporary suspension

• Repeated minor violations

• Moderate hate speech

• Harassment

Level 3 - Severe: Permanent ban

• Illegal content

• Severe hate speech

• Child safety violations

• Repeated moderate violations

6. Reporting & Appeals

6.1 How to Report

• In-app reporting button

• Email: support@baei.ai

• Include screenshots/details

• Reports are reviewed on a severity-tiered schedule:

– Severity 3 (safety-critical: child safety, imminent harm, credible threats): reviewed within 24 hours

– Severity 2 (serious policy violations: harassment, impersonation, intellectual property): reviewed within 48 hours

– Severity 1 (other reports: spam, content quality, general concerns): reviewed within 72 hours

6.2 Appeal Process

• Submit appeal within 30 days

• Email: legal@baei.ai

• Include your account information, description of action taken, why you believe it was incorrect, and any supporting evidence

• Appeals are reviewed on a severity-tiered schedule:

– Appeals of Severity 3 enforcement: reviewed within 3 business days

– Appeals of Severity 2 enforcement: reviewed within 7 business days

– Appeals of Severity 1 enforcement: reviewed within 14 business days

– Complex appeals may take longer; we will tell you if so

6.3 False Reporting

Intentionally false reports may result in action against the reporter.

7. Creator Removal Rights

7.1 Voluntary Removal

Creators may request removal by:

• Email to legal@baei.ai

• 30-day notice period

• Must specify desired removal date

• Revenue paid through removal date

7.2 Immediate Removal

Granted for:

• Safety concerns

• Legal requirements

• Severe policy violations by users

• Platform security threats

7.3 Post-Removal

• Avatar disabled for new interactions

• Existing sessions may continue up to 1 day

• Data deleted per retention policy

• Good-faith voluntary removal does not automatically bar a future application, though rejoining may require updated onboarding, verification, and approval

• Removal for policy, safety, fraud, legal, or material agreement violations may result in no re-application for 12 months or a permanent platform ban for severe violations

8. Special Considerations

8.1 Public Figures

• Higher scrutiny for political figures

• No creation of political candidate avatars during election periods

• Enhanced verification requirements

• Special disclosure requirements

8.2 Sensitive Topics

Extra care required for:

• Mental health discussions

• Medical topics

• Financial advice

• Legal matters

• Relationship advice

8.3 Cultural Sensitivity

• Respect cultural differences

• Avoid stereotypes

• Consider global audience

• Provide culture-specific warnings

9. Transparency

9.1 Moderation Statistics

We may publish periodic transparency summaries when operationally available, including information about:

• Content removal numbers

• Policy violation categories

• Appeal outcomes

• Platform safety improvements

9.2 Policy Updates

• Material changes announced before implementation where required or appropriate

• Major changes highlighted

• Feedback period for significant updates

• Version history maintained

• Notices may be provided by email, in-app notice, website announcement, or other legally sufficient method

10. Collaboration

10.1 Law Enforcement

We cooperate with legitimate requests while protecting user privacy.

10.2 Industry Standards

We participate in industry initiatives for platform safety.

10.3 Expert Consultation

We consult experts on emerging safety challenges.

11. Contact

Content Moderation & Support

Email: support@baei.ai

Response time: 24-48 hours

Legal Inquiries & Appeals

Email: legal@baei.ai

Response time: 48-72 hours

Media Inquiries

Email: hello@baei.ai

This policy is part of our Terms of Service. Violations may result in enforcement actions outlined above. We reserve the right to update this policy as needed to maintain platform safety.